Apple is facing a global consumer backlash after releasing an iOS software update that transforms slick iPhone 6 models into dead bricks if it detects that anyone other than an Apple technician has repaired the phone. While Apple maintains that 'Error 53' is a security measure, many have speculated that the update is designed to prevent consumers from purchasing repair services and parts from more affordable third-party technicians. Apple charges £236 for an authorised 'home button' repair in the UK, almost half the iPhone 6's £500 retail price.

Legality questioned

Barrister Richard Colbey of London-based Lamb Chambers has suggested that consumers may have legal footing upon which to challenge the Apple update, both in basic consumer law and potentially under the Criminal Damage Act 1971, which makes it an offence to intentionally destroy the property of another. Not only is there no way to reactivate an iPhone 6 after 'Error 53' has occurred, but it also appears that all data held by a customer on the phone (including photos and text messages) is permanently destroyed. One law firm, Seattle-based PCVA Law, is already investigating the possibility of gathering aggrieved customers into a class action lawsuit against Apple. 'This is wrong, and we hope to prove that it violates various consumer protection laws in the United States,' reads a 5 February post on the firm's website. Sources: The Guardian; The Guardian (2); PVCALaw