DoNotPay is a chat-based online platform that offers legal guidance and support to individuals looking to overturn parking tickets. In other words, DoNotPay is a robotic lawyer, and it's success is drawing nervous glances from all corners of the rapidly automating legal community. Since launching less than two years ago, the DoNotPay platform has overturned more than 160,000 parking tickets in London and New York out of a total of 250,000 cases, giving the robo-attorney a solid success rate of 64 per cent. 

Free parking 

Accumulatively, DoNotPay has saved the general public around $4 million in parking ticket fines since launching. And the total cost to the client? Zero. 'This is a complete public service. It doesn't cost anything to appeal a parking ticket,' says DoNotPay creator Joshua Browder, who hopes that the free-of-charge portal will be of most use to vulnerable and economically disenfranchised individuals. Mr Browder is hoping to develop the DoNotPay platform for a range of other legal processes, including an Arabic-speaking robo-lawyer to assist Syrian refugees with their asylum claims and a platform to help HIV-positive people navigate their rights around disclosing their condition. 

Sources: BigLaw Business; Australasian Lawyer