13 February 2019 at 11:10 BST

AI tops in-house priorities

Third annual survey of legal operations professionals also highlights growing impact of data privacy regulations on the discovery process.


Global enterprise information management (EIM) firm OpenText has released findings from a new report indicating two thirds of legal professionals believe spending on artificial intelligence (AI) will increase in 2019.

Top priorities

Survey results, researched in conjunction with Ari Kaplan Advisors, demonstrate the convergence of multiple disciplines and the expanding responsibilities of corporate legal operations professionals. Today's corporate legal leaders are shaping IT strategy with an eye towards litigation-readiness and partnering with security teams on data breach response plans. Todd Elliott, OpenText vice president for security, artificial intelligence, and legal technology, said ‘AI, cloud and security have emerged as top priorities for law firms and enterprise legal departments as we approach 2020.’ He added, ‘as legal professionals ready themselves for the latest requirements of the new economy and the new way to work, cutting edge software solutions in legal technology from OpenText can help them achieve their goals in AI, cloud and security.’

Key findings

Key findings from the survey include: movement toward the cloud continues; focus on security is strong, but sensitive; gdpr is driving major eDiscovery, privacy and security changes; and, ECM systems have joined the legal tech development conversation. Ari Kaplan Advisors interviewed 35 legal operations leaders with Fortune 500 and 1000 companies between July and August 2018.


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