Joshua Browder made headlines earlier this year with his website DoNotPay. The service uses a chatbot, a program which carries out a simulated conversation with human website users, to automatically draft parking ticket appeal documents.
No technical knowledge required
Mr Browder told the Law Society Gazette that he believes a large number of legal documents can be automated, ‘so I am building a tool that requires no technical knowledge to create a bot in exchange for a link back to the firm’s website. This will enable me to expand the service from half a dozen bots to a thousand.’
Mr Browder has received approaches from several US law firms and expects a similar level of interest from UK legal services providers.