The firm has cut back on the number of receptionists and changed the lawyer-secretary ratio from 3-1 to 2-1. It now has 79 secretaries and 155 lawyers. Secretaries are to be known as team assistants in future, reflecting the aim to make cultural changes in the firm.
The seven-strong document production team will also offer French and German language facilities and will run outside normal office hours. Source: The Lawyer
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