Sprinklr promotes chief compliance officer to general counsel amid job cuts

Listed New York software startup names Jacob Scott next top lawyer a week after implementing round of job cuts amid slowdown

New York-based software startup Sprinklr has promoted its chief compliance officer to be its next general counsel and corporate secretary.

Jack Scott currently also serves as deputy general counsel and will take over as GC and corporate secretary next month from Dan Haley, who is leaving the firm, although CEO Ragy Thomas said he was still acting as an adviser.

Sprinklr – which develops a customer experience management platform and has worked with clients including Microsoft and Samsung – said Scott brought experience managing risks, crises and transactions to the role while achieving business results. 

He joined the company as deputy GC a little more than two years ago from health IT consultancy athenahealth, where he served in a number of roles including latterly assistant general counsel. Before that, he was an associate at Ropes & Gray. 

At Sprinklr, he worked closely with Haley to build the company’s legal team and helped to steer it through rapid growth and its listing on the New York Stock Exchange in June 2021, which saw it valued at around $3.7bn. As general counsel he will report directly to Sprinklr founder and CEO, Ragy Thomas.

Haley himself joined Sprinklr as its first general counsel in 2019 from athenahealth, where he rose to become SVP and chief legal officer. Earlier he was a partner at McDermott Will & Emery. 

Thomas thanked Haley for his contributions to the company, adding: “Jacob played an integral role in preparing Sprinklr for life as a public company. He now operates as an invaluable advisor in guiding us through our next phase of growth as momentum builds for Sprinklr’s platform.”

News of Scott’s promotion comes a week after after Sprinklr confirmed to TechCrunch that it had laid off around 4% of its global workforce – more than 100 employees – as it realigned its headcount amid the ongoing economic slowdown. 

The company, which is backed by San Francisco private equity firm Hellman & Friedman, reportedly also cut at least 50 roles from its global marketing department last summer. 

Sprinklr reported last December that total revenue for the third quarter was $157.3m, up 24% year-over-year. Meantime third quarter operating loss was $4.6m, compared to operating loss of $24.8m the year before.  

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