Manchester and London-based Citadel Law today claimed that reforms will turn back the ‘deskilling’ of the profession and encourage lawyers to examine claims more closely to check if injuries are more serious than they at first appeared.
Serious injuries
The firm - set up in 2010 by former Irwin Mitchell partner Lesley Graves – estimates that up to 10 per cent of cases deemed to be low-value have actually involved more serious injuries, such as brain and psychological damage, which were missed because of IT-led processes operated by under qualified fee earners.
Ms Graves commented: ‘There are many parts of the Jackson reforms that are positive and client focused law firms are rolling up their sleeves and adopting a ‘back to basics’ approach to litigation ensuring absolute focus on client care and getting the best result in rehabilitation and compensation.’
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