Sharing legal knowledge with clients cited as key to future

Firms need to share legal knowledge or risk losing the trust of their clients, according to Ugur Nedim, principlal at boutique practice Sydney Criminal Lawyers.
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Mr Nedim's firm has made considerable efforts to be open with clients recently - by offering 24-hour legal advice on the phone and through Facebook as well as by providing an app with access to legal information and court updates. He said: 'It's clear to me that the public in this day and age, with social media, want people who are responsive and will lean towards people who are open with communication. The firms that are traditionalists will be left behind.'

All kinds of firms

He believes that all kinds of firms, criminal and civil, need to be more open with information in this way. Source: Lawyers Weekly

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