Caught short on foot-long claim

US fastfood franchise Subway is being sued by two New Jersey men who claim the booming chain has been short changing punters with its claim to deliver 'foot-long' submarine sandwiches.

Size matters -- does this one mesaure up? Nachoman-au/Shutterstock

The filing made last week is seeking compensatory damages from the company and a change in practices, reports the New York Post.

Missed bites

The plaintiffs’ lawyer, Stephen DeNittis – co-managing partner of New Jersey firm Shabel & DeNittis – said the company should either produce 12-inch long sandwiches or stop advertising them as foot-longs.
‘The case is about holding companies to deliver what they've promised,’ Mr Dinnitis said, adding that he has measured 17 of the so-called foot-longs, and every one came up short.
With around 38,000 stores globally, a half-inch of bread saved could add up to a significant saving for the company, at the expense of a missed bite for each customer, he added.

Tape measure

Angry regular foot-long eater Juan Rivera lambasted Subway: ‘They’re cheating us. That’s foul and misleading. They state it’s a foot-long, so it should be a foot-long.’
However, Margaret Zakhary told the newspaper: ‘It’s probably good that it’s not a whole foot-long — I don’t think anybody needs a full foot-long sandwich.’
Commenting on a picture of a not-so-foot-long next to a tape measure, Subway spokesman Les Winogad said the sandwich ‘doesn’t meet our standards’. He added: ‘We always strive for our customers to have the most positive experience possible.

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