Dan Currell of Novus wrote in Bloomberg Business of Law: 'Law firms offer a service that looks much the same today as it has looked for decades — though the cost has gone up.' He says that apparent innovations such as alternative fees, new staffing models and project management are often examples of shallow change.

Project management

Writing of project management, he says it 'is often a shallow innovation because professional project managers are rarely fully in charge of a matter'. Source: Bloomberg Business of Law