Mayor Tri Rismaharini said: 'I don’t understand law in the insurance world. That’s why I asked insurance law experts from Airlangga University to assist the victims’ families....I want AirAsia to pay to the victims’ families thoroughly.' The academics will help the relatives read through the insurance contract relating to the flight and check the offered insurance values. She said that people from outside Surabaya would also be helped, if they wished it.
Misgivings
One relative, Ronny Tanubun, welcomed the move and said: 'I conveyed my misgivings to Bu Risma after receiving the calculated insurance payments from AirAsia several days ago.' Source: Jakarta Post
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