Sophisticated consumers changing law firms

Consumers are narrowing the knowledge gap with lawyers and accessing information more 'than ever before', according to Jordan Furlong, a consultant at Edge International.

Firms need increased productivity to cut the cost of people Peshkova

Mr Furlong was addressing the Legal Futures Annual Conference. He painted a picture of a legal profession which must innovate through technology to keep up with the changing circumstances around it.  For instance, he also said that courts had 'already lost' their role in deciding legal disputes between private parties because going to them was too costly. 

Like typewriters

He urged law firms to introduce IT 'throughout their practices' just as lawyers had once brought in typewriters and fax machines. Source: Legal Futures

Email your news and story ideas to: news@globallegalpost.com

Top